Last Updated: 5/21/2025
This article will help you navigate the Consignment screen and manage your consignments.
Instructions
- From the Dashboard, select Consignments from the side menu.
- Employees must have security enabled to view the Consignments button for consignments.
- From the Consignments screen, you can manage all aspects of consignments in your store.
The Consignments screen has the following options on the right. Click the link to learn more about them.
- Consignment Payables - Consignments that are ready to be paid and past the payment hold period.
- Consignment Returns - Unsold consignments that are past the termination date and need to be returned to the Consignor.
- Firearm Consignment Returns with E4473 - Unsold firearm consignments are the same as regular consignment returns, but they go through the E4473 process if you the feature.
- Locate Consignment - Consignments that need location in the system.
- Past Term - Consignments past the termination date but not yet closed.
- All Active - All active consignments.
- Contacted But No Activity - Consignments where the consignor has been contacted but have no further activity.
- Review Pending Changes - Changes made to Consignments that should be reviewed before being finalized.
Consignment Payables
Consignments that are ready to be paid that are past the payment hold period.
- Payments can be processed from the transaction screen by entering the ticket number or selecting from the list of consignments.
The menu options available when selecting, Consignment Payables are:
- Pay - Pay the Consignor the net proceeds for the selected items.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Reports
- Consignments that are sold will add the Profit to Consignor value to the Consignments Payable and Consignment Sold Cost in the End of Month Report.
- The End of Day Consolidated report also has the Consignments Payable section. The value will remain whether the store gives the profit to the consignor or not.
Consignment Returns
The Consignment Returns button will list all unsold consignments that are past the ticket termination date and need to be returned to the consignor.
The menu options available when selecting, Consignment Returns are:
- Return - Return the unsold item to the Consignor.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Locate Consignment
Lists new consignments that are unlocated and require a storage location. Items on regulatory hold need a warehouse location, while those going directly to inventory need an inventory location.
- To assign a location, simply highlight the consignment and select a location from the drop-down.
The menu options available when selecting, Locate Consignment are:
- Return - Return the unsold item to the Consignor.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Past Term
Lists items past their consignment term that are either unsold and need to be returned, require a new consignment agreement, or have been sold but payment to the owner is pending.
The menu options available when selecting, Past Term are:
- Pay - Pay the Consignor the net proceeds for the selected items.
- Return - Return the unsold item to the Consignor.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Items that have sold will need to be paid to the consignor. Items that are past term will either need to be returned or re-consigned.
All Active
Lists all active consignments. When all items on a consignment have been paid, returned, written off/donated, or confiscated then the consignment is automatically closed and no longer considered active. *Available in January 2025 Now, you can Edit an Active Consignment by 1. selecting a transaction and then clicking on the bottom left side Menu on "Edit Consignment" or 2. by doing a right Click on the transaction you want to edit and select "Edit Consignment" from the Menu.
This dialog box appears next when selecting to Edit an Active Consignment.
Now in the Edit Consignment screen, as highlighted above, you can edit a) the Percentage Split b) the Fixed Amount by modifying the Net to Consignor amount and/or Term/Return Date. Note that if the consignment has multiple items, any changes will be applied in the same manner to all items in the ticket.
The menu options available when selecting, All Active are:
- Pay - Pay the Consignor the net proceeds for the selected items.
- Return - Return the unsold item to the Consignor.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Contacted But No Activity
Lists items that have been contacted (according to customer contact history) but no status change of this item in last 30 days. This lets you know to reach out to the consignor again.
The menu options available when selecting, Contacted But No Activity screen are:
- Pay - Pay the Consignor the net proceeds for the selected items.
- Return - Return the unsold item to the Consignor.
- Mark Customer Contacted - Make a notation that the consignor has been contacted.
- Ad Hoc Reporting - Run a customized report for consignments.
- Print List - Print the information from the screen.
- Reprint - Reprint the consignment paperwork including Ticket, Tags and Contract.
- Reprint Tags - Quickly reprint the tags for the consignment item.
- Write Off Item - Permanently remove the item from inventory.
- Confiscate Item - Remove the item from inventory due to police confiscation.
- Police Hold - Place the item on a police hold.
Review Pending Changes
This screen allows you to review any changes made to consignment items this session before Saving and finalizing the changes.
