E4473 NICS Processing (Void View)
You will learn how to use the E4473 NICS Processing Void View in Bravo to review background check submissions, track status, and manage delayed or denied transactions.
Welcome to the E4473 NICS Processing (Void/View). This screen is intended for lookup, view, and update NICS and E4473 information.
Click Here for NICS Processing Void View details:
Click here for NICS response options:
Status bar:
Across the top of the screen you will see a status bar. This will show you where you are in the E4473 process. Presently the firearms have been selected, money has been tendered, Form has been Accepted, and background check will be NICS or local state agency. If a NICS final response has been selected such as Proceed/Denied/Canceled, the NICS section will receive a checkmark for completion. You can still however record additional responses as needed.

Correcting a mistake:
If you noticed a mistake was made recording the initial response. Just select the radio button for the corrected response, update Notes if needed, then select “Save and Close” to save your changes. You will receive a manager exception for changing the initial response.

Second Response:
If you receive an additional response from NICS or your local state agency, the “Second Response” tab is where you will update the response information. Second Response tab can be updated from Void View or the transaction screen. Initial Response will become read-only and unchangeable after the Second Response has been saved.
Click on the “Second Response” Tab.

Select the response, make sure the date of the response is correct, update any notes from the response that would be useful in an audit, then select “Save and Close”.

After Firearm Transferred response:
If you receive a response from NICS or the local state agency after the firearms have been transferred to the customer, the “After Firearm Transferred” tab is where you will enter that information. The “After Firearm Transferred” tab is only seen in Void View and it is only seen for transactions where the firearms have been transferred to the customer.
Click on the After Firearm Transferred tab.

Select the response, verify the response date, update any notes from the response that would be useful in an audit, then select “Save and Close”.

This will cause the E4473 form to be updated to a Status of DENIED as well as the form itself will have field 27 e. filled in.

NICS Processing (Void View) screen details:
Back button:
There is no “Next” button on this screen. The back button will allow you to return to the transaction screen of Void View.
Items list:
Below the status bar is the list of the firearms selected for this E4473. The display has room for two firearms, if there are three or more firearms, a scroll bar will become available on the right-hand side allowing you to scroll up and down to see all firearms.
Columns are as follows:
# - Represents the line number as they would be seen in the 4473 form.
Photo – If a photo exists for the selected item, it will be shown here.
Type – This will list the transaction line item type Hold Sale, Hold Redeem, etc.
Description: This will contain details on the item starting with the unique item number. The following line contains:
- Type = Pistol/Rifle/Shotgun/etc
- Manufacturer = Company that made the firearm. Such as Ruger/Colt/Smith & Wesson/etc
- Model = The specific model assigned by the manufacturer
- Caliber = specified nominal internal diameter of the gun barrel bore
- Serial Number = Unique identifier assigned by the manufacturer
Number of items:
This will list the total number of items listed in this E4473.
Payment state:
This section will display if the transaction has already been paid for or if there is still payment due.
Bottom Button Row:

Status History:
The Status History button will show the status changes and save of those changes along the E4473 process.

View E4473:
Clicking this button will open a viewer with all six pages of the E4473. This button is seen on all screens and only has the information that has been saved before clicking the “View E4473” button.

Notes:
The Notes button is seen on every E4473 screen. Clicking this button opens the Notes window with two boxes. The left side box “4473 Notes” is where you enter notes that you wish to be seen on the 4473. The right-side box “Store Notes” are internal notes for the store to reference and are not seen on the 4473. Once something is typed in the notes, the “Notes” button will become yellow to remind you to look into the notes.

Save and Close:
This button is on all E4473 screens and it does what it says. Saves the current changes and closes the E4473, then lands you on the dashboard so you can work on another customer.
NICS Response options:
NICS Transaction:
Initial Response:
Second Response:
After Firearm Transferred Response:
NICS Transaction:
The NICS Transaction Number is required to record an initial response. If you do not receive one just type “none” or “none given”.
NICS Transmit Date. By default, is set to “Today’s Date”. If you are re-entering a transaction, set it to the actual date the information was transmitted to NICS.
NICS Examiner Name and NICS Examiner Number are optional. Best to record whatever information you can in order to cover the question. “Who did you talk to?”
Initial Response:
Proceed – Proceed is a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Denied – Denied is a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Canceled – Canceled is a final status. Clicking “Next” will cancel the hold transaction and start the refund process. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Delayed – Delayed is not a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Delayed Transfer on Date – This date is optional. If you are given a date that the firearms can be transferred or have a standard date used, please set it here.
Second Response:
Proceed – Proceed is a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Denied – Denied is a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Canceled – Canceled is a final status. With Canceled selected, the firearms cannot be released to the customer. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
No response was provided within 3 business days – “No Response” is a final status. Clicking “Save and Close” will save everything done so far and allow you to continue the transaction later.
Overturned – Overturned is optional and should only be selected with Proceed/Denied/Canceled. It is intended to show that the second response is an overturned or change in response from the initial response. In cases where a response is overturned it is best to update the notes and keep any overturned documentation if provided.
Second response date - The second response date is required in order to save a second response. By default, is set to “Today’s Date”. If you are re-entering a transaction, set it to the actual date the second response was received.
After Firearm Transferred Response:
The After Firearm Transferred Response can only be set from Void View for a firearm transaction that resulted in firearms being transferred to the consumer.
Proceed – Clicking “Save and Suspend” will save everything done so far and allow you to continue the transaction later.
Denied – Clicking “Save and Suspend” will save everything done so far and allow you to continue the transaction later.
Canceled – Clicking “Save and Suspend” will save everything done so far and allow you to continue the transaction later.
After Firearm Transferred Response date - The After Firearm Transferred Response date is required in order to save the After Firearm Transferred Response. By default, is set to “Today’s Date”. If you are re-entering a transaction, set it to the actual date the After Firearm Transferred Response was received.