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eBay web tender

Learn how the eBay Web Tender works in Bravo, including how payments for eBay orders are processed and recorded when integrated with your Bravo system.

Stores configured to use eBay managed payments need to enable the “Web eBay” tender for eBay orders. The Web eBay tender will function for your store in the same way PayPal does. Once your your store is configured to use the Web eBay tender all new eBay orders will be processed with the Web eBay tender. All existing payments that were made in Web PayPal will remain in Web PayPal. If you find the need to refund a transaction paid in PayPal, the refund will happen using PayPal.

Accounting:

Along with a new tender there is a new General Ledger. Before enabling the new eBay Web tender, make sure to setup the General Ledger in company config, known by default as "BANK - EBAY".

Enable Web eBay tender:

If you have any questions or uncertainty, please make sure to contact customer service before enabling the new Web eBay tender at (888) 407 6287 option 3

The new Web eBay tender is enabled in store configuration under the eBay tab. We added a new section “Tender for eBay orders”. Simply click edit, change the “Tender for eBay orders” from “Web PayPal” to “Web eBay”, then save the change.

NOTE: If you do not see a choice under "Tender for eBay orders" you will need to do the following steps:
1. Make sure you are on the Bravo Dashboard.
2. Go to the Transaction Tab under System Configuration
3. head to the Tenders Tab.
4. After arriving at the Tenders Tab.
5. Go back to the Dashboard of Bravo.
6. After you have gone back to the dashboard now head back to System Configuration
7. Go to the eBay tab once more. You should now see whatever is currently selected for "Tender for eBay orders"

Reports:

All reports will function in the same way as they did with PayPal.

Void/View:

The Void View screens and Ad-Hoc will function in the same way as they did with PayPal, it will just be "Web eBay" going forward once the tender is switched to Web eBay. Prior payments made on PayPal will still be under "Web PayPal".