Skip to content
English - United States
  • There are no suggestions because the search field is empty.

Firm Due Date for Layaways

Learn how to set a firm due date for layaways to prevent extensions and ensure timely customer payments.

Last Updated:  3/5/2025

Enhance control over your Layaways by creating urgency for customers to pay. Activating “Firm Due Date” in Layaway Config ensures that the Layaway stays on the current due date until the payment is made.

Instructions

How to configure the Store

  • From the Dashboard, select System Configuration -> Configuration Tab -> POS Config -> Layaway Config -> Firm Due Date.
  • Check the box for Firm Due Date to enable it. It is disabled by Default.
  • Once enabled, the layaway won't extend beyond the due date until the promised amount on the receipt is paid.

To allow customers to pay the remaining balance, lower the minimum payment percentage in system configuration. This setting is found above the Firm Due Date in Layaway Config. For example, if a Layaway lasts 90 days with monthly payments, the customer commits to making at least 3 payments. The Payment Promise divides the remaining balance evenly across these payments after the initial down payment.

Example:

A Layaway written for $300 total. Took $100 for the down payment. Leaving $200. This $200 is then split into 3 amounts for the 3 Payment Promise dates.