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How to Reloan and Reconsign an Item

You will learn how to reloan or reconsign an item in Bravo, including starting the new transaction, rerunning the item through the estimator and maintaining historical records.

Date Updated: 5/27/2025

This article explains the options to Reloan a previously pawn item and Reconsign an item that has already been entered into Bravo. The advantages to using this feature include:

  • Saving time by not having to go through the Estimator.
  • Being able to track the item’s entire history through several transactions.
  • The Reloan and Reconsign functions can be used on items previously sold, or items previously loaned.
  • To Reloan an item from a different customer, click here to jump to that section of the article.

Reloan or Reconsign

To Reloan or Reconsign, start by selecting the customer and then select Reloan for Loans or Reconsign Item for Consignments from the side menu

The Items Available for Loan or Items Available for Consignment window will appear.

For Consignments

  • You can select one item or multiple items from the list using the check-boxes then click the Pawn Selected button for Reloans or the Consign Selected button for Reconsignments.
  • There's also a Multi-Item Ticket option to combine all selected items into one ticket.

For Loans

  • Clicking the Estimate Selected button will update the item’s estimate based on current market prices and last evaluated condition, potentially changing the Recommended Loan Amount.
  • The transaction amount defaults to the last loan for pawned items or the item cost for previously sold items.
  • To adjust the amount and other details, click the Edit button in the Transaction screen.
  • On the Pawn Ticket Detail, click on the Amount box to change it and the Edit Item button to take the item back through the Estimator for updates like location, add pictures, and any additional Information.
  • Once all values are correct, complete the loan transaction as normal.

Watch a short video clip click the link on How to Perform a Reloan.

For Consignments

  • The new consignment has the item(s) displayed in the Transactions screen with a Subtotal of zero for the consignee.
  • To adjust the amount and other details, click the Edit button.
  • On the Consignment Detail window, you can adjust the Mininum Price and Terms
  • Click the Edit Item button to take the item back through the Estimator for updates like location, pictures, and any additional Information.
  • Otherwise click Ok and then Next and complete the loan transaction as normal.

To watch a short video on how to perform a Reconsign, click How to Perform Reconsign

 

How to Reloan an Item Under a Different Customer

Instructions

  • Bring up the item that needs to be re-pawned from the Reloan screen on the last customer that owned the item.
  • In the Items Available for Loan window, find the item in the list that needs to be reloaned.
  • The item selected can be re-estimated it if needed, this would be recommended for Jewelry items as Spot Prices change often.
  • Click the Estimate Selected button for the new recommended loan amount for the selected item(s).
  • Once you have confirmed you are going to reloan the item(s), click the Pawn Selected button.

Now let's change the customer.

  • Click on the Search button to find the customer or you can also add a new customer if needed.
  • Select the customer and click Next.
  • Process and finalize the loan now written under the newly selected customer.

The Item History will display the loan's initial entry under the original customer, while the latest entry will reflect the selected customer.