Modify Transactions

Modify a Transaction

Bravo lets stores modify completed transactions only on the same business day. Once the Till is closed, those transactions cannot be changed.

A store can modify the Tender Type, the Omni-Channel, or the Commission Associate of a transaction.

You are now on the Tender Screen.

Select Void Transaction which will void the transaction completely.
Select Change Tender Type to change the tender used originally in the transaction.
Select the Tender Type to change it to from the Tender drop-down list.
Click OK and a confirmation window appears.

You will be brought back to the Void/View Transactions window and a new Transaction line will appear with the Type of Modify.

If you try to select the View on this new transaction, you will get a confirmation windows with the original transaction number.

You will not be able to modify a transaction once the till has closed. You will get the following error:

You are now on the Tender Screen.

Select Change Commission Associate to change the associate linked to the transaction.
The Change Commission Associate windows appears.
Right click on this windows to get a list of associates.
Select the new associate.
To delete a Commission Associate, click the red X on the box that contains their ID.
Click OK and a confirmation window appears.

Just keep in mind that if you switch the tender type to 'Store Check', it won't prompt the check to print.

An omni-channel in Bravo is where a transaction originated and there are a variety of channels, including in-store, eBay, Craigslist, UsedGuns, etc.

You are now on the Tender Screen.

Last Updated: 2/12/2025

Learn how to modify saved transactions in Bravo, including updates to payment types, customer info, and item adjustments.