PawnMaster Conversion Express Training
The express training provides a quick overview of core concepts like writing a loan or buy, sales, layaways, and payments. For more in-depth learning, check out the how-to videos, tutorials, and articles in the Solution Center, plus you can always ask our AI Chat, Judy, for personalized support.
Basics
- How to Submit a Support Case with Bravo
- Meet Judy Bravo's AI Chat Assistant
- Smart Search Interactive Tutorial Overview
- How to Search for a New Customer
- How to Open Your Main Drawer
- How to Close Your Main Drawer
- Become a Pro: Explore this in the staging environment
Loans or Buys
- How to Perform a Loan or Buy
- Writing a Loan/Buy on Jewelry with Free-Form Entry
- How to Loan or Buy a Firearm
- Reloan on an item- Interactive Tutorial
- How to Loan/Buy on Multiple Items
- Suspend/Resume a Transaction- Interactive Tutorial
- Become a Pro: Write transactions in the staging environment
Loan Payments
- Make a Layaway Payment- Interactive Tutorial
- Renew a Loan- Interactive Tutorial
- How to Use Bravo's Multi Payment Feature
- Paydown the Principal- Interactive Tutorial
- Redeem a Loan- Interactive Tutorial
- Reactivate a Loan- Interactive Tutorial
- Become a Pro: Make payments in Bravo staging
Sales & Layaways
- Sell an Item- Interactive Tutorial
- Firearm Sale with E4473 and Cloud Storage.
- Sell Firearm without e4473- Interactive Tutorial
- Write a Layaway- Interactive Tutorial
- Make a Layaway Payment- Interactive Tutorial
- Become a Pro: Ring up sales in Bravo staging
For self-exploration, feel free to navigate through the Solution Center or ask our friendly AI Chat assistant, Judy. She's always happy to lend a hand! If you'd prefer some hands-on training or need a little extra help, don't sweat it. Just reach out to your onboarding project manager, or join one of our daily webinars for more detailed information. We're here to make sure you're comfortable and confident every step of the way!