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Payout Consignment

You will learn how to process consignment payouts in Bravo, including selecting items, calculating commissions, and completing payments to consignors.

Last Updated:  2/25/2025

After selling an item on Consignment, you want to contact the consignor and let them know about the sale. Once they come in, you will be able to complete the payout. This article will cover contacting the customer and the payout process.

Contacting the Consignor

Instructions

  • From the Dashboard, select Consignments from the side menu.
  • Select Consignment Payables from the side menu.
  • Highlight the consignment in question from the list and right-click on it.
  • From the sub-menu that appears, select Mark Customer Contacted.
  • You can also just highlight one consignment and click the Mark Customer Contacted on the side menu.
  • In the Customer Contacted window, choose the Contact Time (Date and Time), Contact Type, and add any needed information in the Notes section.
  • Click OK.
  • You have marked and tracked that you contacted the consignor in Bravo.
  • Click Save and then Bravo will prompt you to verify the changes you made.
  • Once the customer comes in for their payout, you can then process the Payout next.

Reporting

Consignments that are sold will add the Profit to Consignor value to the Consignments Payable and Consignment Sold Cost in the End of Month Report.

The End of Day Consolidated report also has the Consignments Payable section. The value will remain whether the store gives the profit to the consignor or not.

 

Payout the Consignment

  • Select Consignment from the Dashboard. 
  • Highlight the consignment in question from the list and right-click on it.
  • From the sub-menu that appears, select Pay.
  • You can also highlight the consignment and click Pay on the right side menu.
  • After selecting Pay, you will be directed to the Transactions screen.
  • Click the Next button to proceed to the Tender Screen. 
  • Select either: Pay Customer by Cash or Pay Customer with Check.
  • The system will default to Cash being given to the customer.
  • Select the Tender Type and pay the customer.
  • Click Save and Exit button to complete and close the consignment.

The receipt shows the total sale amount, the amount paid to the consignor and the amount that was owed to the store.