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Use Bravo’s Shared Short Code to Send Texts

Don’t have MobilePawn or a 10DLC number? No problem. This article shows you how Bravo’s Shared Short Code (31564) lets you keep sending texts like payment reminders, eReceipts, and coupons.

Last updated: July 10, 2025


Feature Dependency: Requires SMS Text Message Integration. If your store uses MobilePawn, you’ll need a 10DLC to continue sending SMS.

Overview

Bravo’s Shared Short Code gives you a simple way to message your customers—even if you haven’t been approved for a 10DLC number.

With short code texting, you can:

  • Send payment reminders that reduce defaults

  • Deliver eReceipts to cut down on printing

  • Promote limited-time coupons that drive foot traffic

There’s no extra charge and no extra setup on your side. All messages come from short code 31564 and include “powered by Bravo Store Systems” for compliance.

Table of Contents

How to Enable It

This feature must be turned on by Bravo.

  • Interested in adding Mobile Messenger to your Bravo package?
    Contact our Sales team at 888-407-6287.

  • Already have texting but can’t send messages?
    Contact Bravo Support and we’ll get it turned on for you.

Once enabled, we’ll update your settings. Message templates will be locked to meet short code rules, and unsupported options will be automatically hidden.

How to Use It

Once short code texting is enabled:

  1. Go to the Customers menu (right-side menu)

  2. Click Scheduled Mobile Events

  3. Check or uncheck the box for the message you want to send

  4. To add a template, click the Green Plus Button

You don’t need to write or edit any messages. Templates are pre-filled and ready to go.

Need help sending a coupon?
See: How to Create and Send Coupons

What Messages Are Allowed

With short code enabled, your store can send pre-approved transactional messages only. These templates are read-only and follow strict formatting for compliance.

Included templates:

Layaway Payment Reminders

  • Single Item:
    Payment reminder for [Store.SMSFriendlyName] powered by Bravo Store Systems. Next Payment is due for [Layaway.PrintNumber]. Reply STOP to end texts.

  • Multiple Items:
    Payment reminder for [Store.SMSFriendlyName] powered by Bravo Store Systems. Next Payment is due for your items. Reply STOP to end texts.

Loan Reminders (Due, Courtesy, Past Due)

  • Example (Past Due – Single):
    Payment reminder for [Store.SMSFriendlyName] powered by Bravo Store Systems. [Ticket.PrintNumber] is past due. Reply STOP to end texts.

eReceipts
[Store.SMSFriendlyName] powered by Bravo Store Systems. Thank you for shopping with us. Click on the below link to see your eReceipt.
[Link.Receipt]

Coupons via Scheduled Event
[Store.SMSFriendlyName] powered by Bravo Store Systems. Use coupon [Coupon.Code] for [Coupon.Amount] off. Valid [Coupon.StartDate] through [Coupon.ExpirationDate].

Not Allowed

The following text messaging features are disabled when using the Shared Short Code:

  • One-time custom text messages

  • Review link requests

  • Birthday, anniversary, and custom campaign events

You’ll still see allowed message types in Bravo, but the message fields will be locked and can’t be edited.

Important Notes & Behavior

  • All messages are sent from short code 31564

  • Messages include “powered by Bravo Store Systems”

  • Templates are read-only and cannot be edited

  • Only approved transactional messages are supported—no marketing

  • If your store adds MobilePawn, messages will switch to push notifications unless you also get a 10DLC

  • There is no price difference between short code and long code messaging