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View Transaction

To quickly find a transaction, use Bravo's Void/View Transactions feature. This article will show you how to find a transaction with a receipt number or doing a manual search.

Instructions

If you have the receipt number:

  • From the Dashboard, click on Void/View Transactions
  • Select Find Transaction on the right
  • Scan or enter the Transaction Number from the receipt

NOTE: If you're trying to reprint a loan payment receipt that has had additional payments, the Maturity Date, Default Date, and extended days will show the latest transaction details, not the original transaction.

  • On the receipt the Transaction number is located next to the barcode.
  • This will bring up the Transactions (Void/View) screen with the receipt number.
  • Selecting Next takes you to the Tender Screen, where Voiding a transaction is possible if the transaction was done on the same business day.
  • You can Reprint Receipt and View Receipt
  • If a customer was added to the transaction, NOT for Fast Sales, you can:
      • Resend eReceipt
      • Resend Review Link
      • Active Loans
  • Click on the item(s) in the list to view any details such as Discounts or Descriptions.

If you don't have the receipt number:

  • From the Dashboard, click on Void/View Transactions
  • Start by narrowing the search criteria.
  • From the left side of the screen, select a date from Business Date. 
  • Then select the Workstation, Employee, or Till Session to search.  
  • You always need to have a Business Date.
If your store has not been properly closed, transactions may appear on a business date that differs from the calendar date.  If you cannot locate any transactions, try selecting the previous business date.
  • You will see a list of transactions.
  • Highlight a transaction and then select View to see the details.
  • Selecting View on a TILL OPEN-BALANCE transaction for example has the following action options:
      • Reprint Receipt
      • View Receipt

Need additional help? Please, contact Bravo Support.

 

Last Updated 2/10/2025