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How to create New Custom Service Fees

Learn how to create new custom service fees in Bravo, including how to name the fee, assign it to specific transaction types, and control how it appears on receipts.

Date Updated: 1/16/2025

This article will cover the steps and relevant information to add Custom Service Fees.

Instructions

  • To create a new fee, select System Configuration from the Dashboard right side menu.  

Once on the System Configuration Screen.

  • Click on the Transactions Tab > then the Services and Fees tab.
  • Next click the Edit button
  • Then the Add button to bring up the Add Service/Fee screen.
  • The Add Service/Fee screen dialog box

Fee Type - Depending on the fee to be added these types are available;

Standard - This option provides maximum flexibility for any item or transaction type, but it cannot be automatically displayed for specific transactions.

Firearm Fee -  This is for recouping costs like the NICS Background check fee, which will automatically show if defaulted for firearms.

Protection Plan - This fee is for the protection plan and warranty.

*Surcharge - This will recoup the cost that Credit Card charges the store.  For example to add a Surcharge fee, click Setup-Surcharge-Fees.

*Range Rentals - This will cover fees for eye protection, ear protection gear, etc.

*Range Duration - This fees will cover Range time, membership fees, etc.

* Available in January 2025

Name - Start by giving your fee a name.  Choose a name that describes the purpose of your fee

Default Amount - Give your fee a default value.  This value can be as little as $1.00.  The Amount can be adjusted during the transaction itself.

General Ledger - Choose the General Ledger account for your fee from the available options. Bravo will use this account for accurate accounting. If needed, you can enable a "Miscellaneous Account" in the GL screen. For more details on the General Ledger process, click How-to-Post-to-Accounting.

Tax Group - The options here are Non Taxable, General Retail, Service, Shipping, Coins/Currency, Loose Diamonds, Firearms/Ammo. You have to select one of the tax group options for your fee here.

  • Once you added your fee, click OK and then Save.
  • Exit the System Configuration Screen by clicking Done on the top right of the screen.
  • Your fee will now be available to select for a transaction.  

To learn more about Merchandise Service Fees, please see the article Merchandise-Services-Fees.